FAQ
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Can the Pulse Pod clean other types of oral appliance?
Yes. The Pulse pod can clean Invisalign, aligners, dentures, gum shields, sleep/bite guards, toothbrush heads and dummies. If you have any concerns then get in touch. We have a team of experts waiting to answer any questions.
How does the Pulse Pod differ from other sterilising devices on the market?
Our Pulse pod sets itself apart with a powerful combination of UVC sterilisation and ultrasonic cleaning cycle, ensuring efficient and thorough sanitation of oral appliances. Its versatility and low energy use make it a standout choice for modern oral care.
What's the difference between the Pulse Pod and the Opulus GO?
Pulse pod
- UVC, Ultrasonic and water cleaning
- 5 min / 10 min cleaning cycle
- Power supply 240v
Opulus GO
- UVC cleaning
- 3 min cleaning cycle
- 2 hour full charge gets you up to 20 uses
Will the Pulse pod or the Opulus GO cause damage to my appliance?
Far from it. Using the combined cleaning technology of ultrasonic and UV you can rest assured your appliance and oral health will thank you.
Can I not just carry on using my toothbrush to clean my appliance?
Your toothbrush may seem like a good way to clean your appliance but did you know you’re at risk of damaging your appliance, putting small grooves in them which is an ideal breeding ground for bacteria every-time you scrub away. Also it will not remove the build up of harmful bacteria. Failure to remove this can cause serious harm to your oral health.
Why use UV and ultrasonic cleaning?
Whilst both are efficient methods of cleaning, working together UV and ultrasonic goes together like bees and honey.
Ultrasonic breaks down dirt and stains whilst UV eradicates 99.9% of bacteria, viruses and pathogens.
How long does it take for the cleaning cycle take?
There are two cleaning cycles on the Pulse pod
5 minute - a quick effective way to clean your appliance.
10 minute - a deep clean for your appliance. We recommend this cycle weekly.
Opulus GO
3 minute - a quick clean for when you’re on the go.
How often should I use the Pulse pod?
We recommend cleaning your appliance using the five minute cycle daily and the ten minute cycle weekly, however we advise you to chcek instructions provided by your dentist.
What is the noise when I use the Pulse pod?
Don’t worry this noise is perfectly normal. The surging sound you can hear is the ultrasonic waves working its magic. This is called cavitation, meaning the ultrasonic waves create lots of micro bubbles within the water which target the dirt on your oral appliance.
How do I clean and maintain my Pulse pod device?
Cleaning the Pulse pod is simple. Wipe the exterior with a soft, damp cloth, and avoid using abrasive or harsh cleaning agents. For internal maintenance, follow the provided user manual for specific instructions tailored to your Pulse pod model.
Do I need to use a specific type of water for the cleaning cycle?
Water from your tap will be fine to use.
Should I use hot or cold water?
We reccomend using cool to luke warm water. Do not use water above 38℃ as it may damage your appliance and the Pulse pod.
Does the Pulse pod have an auto stop function?
Yes, it will automatically turn off after your chosen cleaning cycle.
Do I have to use the Steri tabs with every use?
No. Our Steri tabs will aid in the cleaning but its not essential you use them in every cleaning cycle. That being said, once you taste the minty fresh taste caused after using the tabs, we think you will be reaching for that green box every time.
How do I amend or cancel my tablet subscription?
Really simple. Just follow the simple "subscription detail" steps on the checkout page or alternatively email our support team and a member will do this for you.
What guarantee and warranty period do I get?
We offer a 30 day guarantee and a 12 month warranty period on all of our devices.
Shipping times?
5-7 working days to anywhere in the UK.
For anywhere outside the UK then head over to our shipping policy section to find out more.
Shipping costs?
We offer free UK delivery on all orders over £30.
For anywhere outside the UK then head over to our shipping policy section to find out more.